Summary
Motivated and results-driven insurance professional focused on delivering outstanding client service and competitive offerings. Strong focus on casualty offerings with a proven ability to build relationships, drive efficiency, deliver successful outcomes and effectively collaborate with cross-functional teams and partners.
Recently promoted to Associate Broker at Amwins of the Midwest, LLC, a leading global specialty insurance distributor, our unparalleled expertise spans 13 industry and risk specialty practices. Coupled with an extensive partnership network and granular analytics that drive every decision, Amwins uncovers the right insurance solutions for your clients — tackling today's obstacles, and anticipating tomorrow's challenges.
EXPERIENCE
El Prez
Staff
August 2020 - Present
Dedicated staff member focused on delivering excellent customer experiences and service with main responsibilities including hosting, food server, bartender and management support.
Terranea Resort & Spa
Summer 2018, 2019
Customer Service Representative
May 2016 - August 2017
Internship
Provided support for marketing strategy, planning and execution, social engagement, packing and shipping, stringing, general day to day activities
Amwins
ASSOCIATE BROKER - March 2024 - Present
TECHNICAL ASSISTANT - Nov 2021 - Feb 2024
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Contributed to +20-30% revenue growth YoY
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Named Amwins culture and business advancement MVP Finalist 2022 & 2023
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Build close and trusting relationships with clients and prospects to drive business results
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Assist in identifying new business opportunities for revenue growth
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Market relationships specializing in products & manufactoring, transportation, real estate, entertainment, habitational, moving & storage
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Obtain new business and renewel quotes, inclusive of rate reviews, service recommendations and coverage strategy
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Assist in accounting and finance operations including billing and invoicing, accounts payable, etc
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Data management and entry into multiple systems to maintain accurate business oversight and records
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Industry Events: WSIA Excess & Surplus Lines Conference (St. Louis, MO.), WSIA (San Diego),
El Prez
Hospitality & Food Service
August 2020 - June 2021
Dedicated staff member focused on delivering excellent customer experiences and service with main responsibilities including hosting, food server, bartender and management support. Maintained high standards under high pressure situations ensuring strong communications skills aimed to tailor to the customer needs. I was recognized as a top performer continuously earned top revenue production among staff and offered opportunities to advance and take on additional responsibility and positions within the company.
Skippit
Campus Recruiter
September 2019 - December 2019
Selected to be a campus ambassador for a startup dating app. Focused on connecting students and promoting awareness and adoption of new engagement platform. Led team to produce over 4,000 downloads over the course of 3 days.
Terranea Resort & Spa
Customer Service Representative
Summer 2018, Summer 2019
Hospitality, ensuring superior service through their resort experience. Duties included serving food and drinks, housekeeping services, spa pool hospitality. Developed relationships with repeat customers to understand their visit preferences and regularly generated tips in non-tip environment.
StringKing
Internship
September 2015 - August 2016
Provided support for newly formed company bringing world class lacrosse equipment to market. I was involved in product development and testing, order fulfillment, marketing strategy, planning and execution, social engagement, stringing, general day to day and office activities.
Factory Lacrosse
Volunteer Coach
September 2015 - June 2017
Responsible for assisting the coach in the training of middle and elementary school children including leading warm ups, skills clinics and game support. Focused on team building, physical fitness, healthy activity and sportsmanship.
EDUCATION
2017 - 2021
Bachelor of Arts
SAN DIEGO STATE UNIVERSITY
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Bachelor of Arts, Communications Major
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Marketing and real estate focus
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Capstone Project: Interpersonal skills and communication
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API Study Abroad Program, Barcelona Spring 2020
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Men’s Lacrosse Team, 2017
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Sigma Phi Epsilon Fraternity, Member
Spring 2020
International Study
UNIVERSITAT AUTONOMA DE BARCELONA
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Studied architecture, Spanish, city development, tourism
2014 - 2017
High School Diploma
PALOS VERDES HIGH SCHOOL
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​Active Student Member: Principal’s Leadership Committee, Red Tide Captain, Link Crew Leader, CSF Student, Volunteer for Brian’s Walk, Pier to Pier Walk, Avid Leader, Challengers Volunteer (Baseball event for disabled children)
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2017 Varsity Lacrosse Captain
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2017 All Bay League 1st Team
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2017 Los Angeles All Star Team
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2017 Brian Booth Memorial Award Recipient (courage, determination, positive attitude, fighting spirit)
ACCREDITATIONS & AWARDS
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Property & Casualty Insurance Licensed, Illionis
Amwins MVP of the Year Finalist, 2022 & 2023
SKILLS
Able to build trusted relationships & strong networking abilities
Agile & creative collaborator with knowledge of design, agile thinking
Personable, punctual, honest, reliable, trustworthy
Hyper focused on data-driven decisions, outcomes & results
Eager learner, takes initiative to get things done
Computer expertise, office skills, MS Office proficient